HLT37315
Certificate III in Health Administration

The Health Industry is one of the fastest growing industries with health and medical administration jobs being advertised daily.  Become part of these exciting opportunities to re-enter the workforce or change careers.

Why choose Sutherland Training?
We specialise in the field of administration, both Business Administration and Medical/Health Administration. Our resources for this qualification have been designed internally and approved by medical and administration industry experts.  We make sure that the knowledge you are learning is current and in line with this industry. Our medical assessors are industry experts with years as Practice Managers and Administrators.  Our bespoke Performance Tasks prepare you for real-life situations as though you were already in the job. 

We also provide a suite of FREE resources and training, unique to Sutherland Training, that provide that additional edge to prepare you for the workplace and stand out.  Enter the workforce with confidence and skills.

Who is this course for?
This course is perfect for those wishing to work in the Medical or Health industry in an administrative capacity.  

Clients include:
- mums preparing to re-enter the workforce 
- those ready for a career change 
- those currently in medical or health administration work who need existing skills validated
- school leavers

​Career Opportunities 
Upon graduation with this qualification, you can work in the following job roles: ​
  • Admissions Clerk
  • Ward Clerk
  • Medical Receptionist
  • Administrator at a General Practice or other medical environment
  • Hospital Administrator
​
What does the course cover?
Successful completion of this course requires the fulfilment of 13 units of competency: 6 core units and 7 compulsory elective units.   Six of these units are medical/health-specific and the remaining units relate to administration including computer skills, communication, organisation skills, WHS and more.  

​​Units include:
No.
Unit Code
Unit Description
Unit Type
1
CHCCOM005 ​
Communicate and work in health or community services
Core
​2
CHCDIV001
Work with diverse people
Core
3
HLTINF001​
Comply with infection prevention and control policies and procedures
Core
4
HLTWHS001
​Participate in workplace health and safety
Core
5
BSBMED301
Interpret and apply medical terminology appropriately
Core
6
BSBTEC301​
Design and produce business documents
Compulsory Elective
7
BSBMED302
Prepare and process medical accounts
Compulsory Elective
8
BSBMED303
Maintain patient records
​Compulsory Elective
9
​BSBINS302
Organise workplace information
​Compulsory Elective
10
CHCCCS020
Respond effectively to behaviours of concern
Compulsory Elective
11
CHCCOM001
Provide first point of contact
Compulsory Elective
12
BSBCUS301
Deliver and Monitor a Service to Customers
Compulsory Elective
​13
BSBMED304
Assist in controlling stocks and supplies
Compulsory Elective
TESTIMONIAL  
My experience here has been unforgettable. The assessors have been supportive, flexible, understanding and compassionate, but most
of all professional. The portal was user-friendly and I loved the learning. Great resources.
Julia C
TESTIMONIAL  
I was very impressed with how quickly my assessments were marked after submission. 
I am thrilled I completed this qualification as I now know medical/health admin field is the career path I  definitely want to pursue. 
Meg E
TESTIMONIAL  
I loved doing the course online, every aspect of the portal was user friendly.
The resources were very helpful! It assisted me in researching and then understanding certain aspects of the medical industry.  It kept wanting me to learn more and more.
This course is extremely informative, it opens your eyes to the different aspects of being a medical admin worker.
I just want to say thank you, this course was lifechanging!
Sally C
Online Study

Start anytime and study at your own pace.  Your course must be completed within 12 months or sooner.   We have a very user-friendly learner portal and you are supported every step of the way.

Fees
Please complete the form below to request further information.  Payment plans are available. 

Support 
We place our students at the centre of our business and our great testimonials will attest to that.  We are proud of our good reputation for the support we offer throughout your learning experience.  Your assessor is available within working hours to support you if you do not understand and Zoom sessions can be organised to help if required.  We pride ourselves on the level of support we offer.  All assessors are qualified, industry-experienced professionals who have worked in business and medical administration environments.   ​ 

Entry requirements
In order to undertake this course you will need basic computer skills, access to a computer and internet and adequate literacy and numeracy skills.

Dual Qualifications
After successful completion of this qualification, you will automatically gain credit transfers towards:

- BSB30120 - Certificate III in Business
- BSB30120 - Certificate III in Business (Administration)
- BSB30120 - Certificate III in Business (Medical Administration)
- BSB30120 - Certificate III in Business (Customer Engagement)

Please enquire further.

Certification
​Sutherland Training is a Registered Training Organisation RTO # 31956.  This qualification leads to the issuance of  ​AQF certification documentation which is nationally recognised.​​
Credit Transfers and RPL
If you have completed other qualifications you may wish to apply for Credit Transfers or RPL.  Contact us to discuss further.​​

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