BSB20120
Certificate II in Workplace Skills

Who is this course for?
This course is perfect for those needing to learn entry-level skills for the workplace.  This course is ideal for school leavers or those preparing to move into the business sector.

Clients include:
- Parents preparing to re-enter the workforce 
- Career changers who are ready for a career change and need basic business skills
- South Australian  School students wishing to gain credits for their SACE.

​Career Opportunities 
Upon graduation with this qualification, you can work in the following job roles: 

​- Receptionist
- Administrator

What does the course cover?
Successful completion of this course requires the fulfillment of 10 units of competency, 5 core units and 5 compulsory electives.

Units
No.
CODE
DESCRIPTION
TYPE
1
BSBTEC201
Use business software applications
Compulsory Elective
​2
BSBPEF201​
Support personal wellbeing in the workplace
Compulsory Elective
3
BSBSUS211
Participate in sustainable work practices
Core
4
BSBPEF101​
Plan and prepare for work readiness
Compulsory Elective
5
BSBCMM211​
Apply communication skills
Core
6
BSBOPS201​
Work effectively in business environments
Core
7
BSBPEF202
Plan and apply time management
Core
8
BSBWHS211
Contribute to the health and safety of self and others
Core
9
SIRXPDK001
Advise on products and services
​Compulsory 
​Elective
10
BSBTEC202
Use digital technologies to communicate in a work environment
Compulsory Elective
Duration

Start anytime and study at your own pace.  Your course must be completed within 10 months or sooner.   We have a very user-friendly learner portal and you are supported every step of the way.
Fee
 
The total course fee is $1,200.  Affordable payment plans available.

Support  
We place our students at the centre of our business and our great testimonials attest to that.  We are proud of our solid reputation for the support we offer throughout your learning experience.  Your assessor is available within working hours to support you if you do not understand and Zoom sessions can be organised to help if required.  All assessors are qualified, industry-experienced professionals who have worked in business and medical administration environments.   ​ 

Entry requirements
In order to undertake this course you will need basic computer skills, access to a computer and reliable internet.  Adequate literacy and numeracy skills are also required.

Pathways
After successful completion of this qualification, you can consider one of the following Certificate III courses:
- BSB30120 - Certificate III in Business
- BSB30120 - Certificate III in Business (Administration)
- BSB30120 - Certificate III in Business (Medical Administration)
- BSB30120 - Certificate III in Business (Customer Engagement)

Contact us to discuss further.

​Why choose Sutherland Training?
We specialise in the field of administration, both Business Administration and Medical/Health Administration. Our resources for this qualification are engaging with an easy-to-use learning portal and content approved and continually updated by industry experts.  We make sure that the knowledge you are learning is current and in line with the industry. Our assessors are qualified  trainers and industry experts with years in their field.  Our bespoke Performance Tasks prepare you for real-life situations as though you were already in the job. 

We also provide a suite of FREE resources, videos and training that is unique to Sutherland Training. This extra suite of resources provides that additional edge to prepare you for the workplace and stand out.  Enter the workforce with confidence and skills.

​Certification
​Sutherland Training is a Registered Training Organisation RTO # 31956.  This qualification leads to the issuance of  ​AQF certification documentation which is nationally recognised.​

    Request more information about our BSB20120 - Certificate II in Workplace Skills:

    Please complete the form below and we will  contact you very soon with more course information.
TESTIMONIAL  
Doing the course through Sutherland Training has been a great experience. I have gained the following through doing this course: better writing skills, 
awareness of self care, 
improvement in ability to study.
The resources and assistance was excellent.
Carol A
TESTIMONIAL  
The course is meeting my expectations very well. I have found my interest continually stimulated and the assessment information is explained clearly. Assessors are prompt, thorough and very approachable. The course is very well set out and I am enjoying myself.
 A R
TESTIMONIAL  
I would not have achieved this if it had not been for the incredible support from Sutherland Training. 
I am very happy with what I have achieved.
H E