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   BSB30120
Certificate III in Business 

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The world of business relies heavily on skilled administrative staff with a broad skill-set to undertake a wide range of tasks.  This is why this qualification is a great choice as you get to choose electives that suit you.  This new qualification has a number of streams including Administration, Medical Administration and Customer Engagement.  By undertaking it with no stream you can mould it to your liking.  See below for more information.

Why choose Sutherland Training?
We specialise in the field of administration, both Business Administration and Medical/Health Administration. Our resources for this qualification are engaging with an easy-to-use learning portal and content approved and continually updated by industry experts.  We make sure that the knowledge you are learning is current and in line with the industry. Our assessors are qualified  trainers and industry experts with years in their field.  Our bespoke Performance Tasks prepare you for real-life situations as though you were already in the job. 

We also provide a suite of FREE resources, videos and training that is unique to Sutherland Training. This extra suite of resources provides that additional edge to prepare you for the workplace and stand out.  Enter the workforce with confidence and skills.


Who is this course for?
This course is perfect for those wishing to move into the General Business field and gain excellent computer and soft skills for this industry.  

Clients include:
- mums preparing to re-enter the workforce 
- those ready for a career change 
- those currently in office administration work who need existing skills validated
- school leavers
- those upgrading existing qualifications
- business owners

​
Career Opportunities 
Upon graduation with this qualification, you can work in the following job roles: 

​- General Business Operator

- Administrator
- Accounts Clerk
- Receptionist

​
What does the course cover?
Successful completion of this course requires the fulfilment of 13 units of competency: 6 core units, 3 compulsory electives and 4 electives of your choice from our list of electives.  Choose this course if you are after a broad-based business qualification without specialisation. 

​Units include:
No.
TYPE
1
BSBCRT311
Apply critical thinking skills in a team environment
Core
​2
BSBPEF201 ​
Support personal wellbeing in the workplace
Core
3
BSBSUS211 ​
Participate in sustainable work practices
Core
4
BSBTWK301 ​
Use inclusive work practices
Core
5
BSBWHS311 ​
Assist with maintaining workplace safety
Core
6
BSBXCM301 ​
Engage in workplace communication ​
Core
7
BSBTEC301
​Design and Produce Business Documents
Compulsory Elective
8
BSBTEC302
Design and produce spreadsheets
​Compulsory 
​Elective
9
​BSBPEF301
Organise Personal Work Priorities
​Compulsory 
​Elective
Electives
Select four units from the list below:

ELECTIVES TO CHOOSE FROM

CHOOSE FOUR

1

BSBTEC303

Create electronic presentations

ELECTIVE

2

BSBFIN301

Maintain Financial Records

ELECTIVE

3

BSBFIN302

Process Financial Transactions

ELECTIVE

4

BSBHRM416

Process payroll

ELECTIVE

5

BSBTEC201

Use Business Software Applications

ELECTIVE

6

BSBOPS304

Deliver and monitor a service to customers

ELECTIVE

7

BSBOPS303

Organise Schedules

ELECTIVE

8

BSBMED301

Interpret and apply medical terminology appropriately

ELECTIVE

9

BSBMED302

Prepare and process medical accounts

ELECTIVE

10

BSBMED303

Maintain patient records

ELECTIVE

11

BSBMED305

Apply the principles of confidentiality, Privacy and Security within the Medical Environment

ELECTIVE

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Online Study

Start anytime and study at your own pace.  Your course must be completed within 12 months or sooner.   We have a very user-friendly learner portal and you are supported every step of the way.

Government Subsidies
Sutherland Training is a Pre-Qualified Supplier (PQS) for the Skills Assure Program (DESBT Queensland) and are able to offer subsidies to eligible Queenslanders.  

Click here to determine your eligibility, please click on the link below and submit the form.  We will contact you at our earliest.
​

<<Certificate 3 Guarantee Eligibility Check >>

Student Contribution fees for eligible applicants​
Concessional Fee - $360.00
Non-Concessional Fee - $420.00

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Full Fees
 Please enquire about our fees as Special Offers may apply. Generous Payment Plans are available.   ​
REQUEST FEE INFORMATION

Support  
We place our students at the centre of our business and our great testimonials attest to that.  We are proud of our good reputation for the support we offer throughout your learning experience.  Your assessor is available within working hours to support you if you do not understand and Zoom sessions can be organised to help if required.  All assessors are qualified, industry-experienced professionals who have worked in business and medical administration environments.   ​ 

Entry requirements
In order to undertake this course you will need basic computer skills, access to a computer and reliable internet.  Adequate literacy and numeracy skills are also required.

Dual Qualifications
After successful completion of this qualification, you will automatically gain credit transfers towards:
- BSB30120 - Certificate III in Business (Administration)
- BSB30120 - Certificate III in Business (Medical Administration)
- BSB30120 - Certificate III in Business (Customer Engagement)
- HLT37315 - Certificate III in Health Administration​

Contact us to discuss further.
​

​Certification
​Sutherland Training is a Registered Training Organisation RTO # 31956.  This qualification leads to the issuance of  ​AQF certification documentation which is nationally recognised.​

    Request more information about our BSB30120 - Certificate III in Business course:

    Please complete the form below and we will  contact you very soon with more course information.
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TESTIMONIAL  
Doing the course through Sutherland Training has been a great experience. I have gained the following through doing this course: better writing skills, 
awareness of self care, 
improvement in ability to study.
The resources and assistance was excellent.

Carol A
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TESTIMONIAL  
The course is meeting my expectations very well. I have found my interest continually stimulated and the assessment information is explained clearly. Assessors are prompt, thorough and very approachable. The course is very well set out and I am enjoying myself.
 A R
TESTIMONIAL  
I would not have achieved this if it had not been for the incredible support from Sutherland Training. 
I am very happy with what I have achieved and I am looking forward to gaining the full qualification soon.

H E
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RTO Code  31956
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