BSB30120
Certificate III in Business
(stand-alone)

ABOUT THIS QUALIFICATION

This qualification offers multiple streams, including Administration, Medical Administration, and Customer Engagement. Alternatively, you may choose to undertake the qualification as a stand-alone course (no stream), allowing you to customise your learning by selecting four elective units aligned with your career goals.
​ 
Sutherland Training delivers this qualification in accordance with the 2025 Standards for RTOs , and it is nationally recognised across Australia.

WHO IS THIS COURSE FOR?

​This course is perfect for those wishing to move into the General Business field and gain excellent computer and soft skills for this industry.  

​The world of business relies heavily on skilled administrative staff with a broad skill-set to undertake a wide range of tasks.  This is why this qualification is a great choice as you get to choose electives that suit you. 

CLIENTS INCLUDE:
- South Australian  School students wishing to gain credits for their SACE.
- Parents preparing to re-enter the workforce 
- Those ready for a career change 
- Those currently in office administration work who need existing skills validated
- School leavers
- Those upgrading existing qualifications
- Business owners 

WHY CHOOSE SUTHERLAND TRAINING?

Since becoming a Registered Training Organisation (RTO) in 2011, we have worked with hundreds of students wishing to gain skills for life or work. We have seen many of them move in to rewarding and long-term careers in administration and medical administration which has provided pathways to other roles as well.

We specialise in the field of administration, both Business Administration and Medical Administration. Our resources for this qualification are engaging with an easy-to-use learning portal and content approved and continually updated by industry experts.  We make sure that the knowledge you are learning is current and in line with the industry. Our assessors are qualified  trainers and industry experts with years in their field.  Our bespoke Performance Tasks prepare you for real-life situations as though you were already in the job. 

We also provide a suite of FREE additional resources to provide further skills on top of your course.
This extra suite of resources provides that additional edge to prepare you for the workplace and stand out. 

Enter the workforce with confidence and skills!​

CAREER OPPORTUNITIES

Upon graduation with this qualification, you can work in the following job roles: 

​- General Business Operator
- Administrator
- Accounts Clerk
- Receptionist
​​

UNITS OF COMPETENCY

Packaging rules:
Successful completion of this course requires the fulfilment of 13 units of competency: 6 core units, 3 compulsory electives and 4 electives of your choice from our list of electives.  Choose this course if you are after a broad-based business qualification without specialisation. 

Nine units in this qualification are compulsory and are listed below.
Four units in this qualification are chosen by you from the Electives List below this table.
Total of 13 units of competency​
NO.
CODE
DESCRIPTION
TYPE
1
BSBCRT311
Apply critical thinking skills in a team environment
Core
​2
BSBPEF201 ​
Support personal wellbeing in the workplace
Core
3
BSBSUS211 ​
Participate in sustainable work practices
Core
4
BSBTWK301 ​
Use inclusive work practices
Core
5
BSBWHS311 ​
Assist with maintaining workplace safety
Core
6
BSBXCM301 ​
Engage in workplace communication ​
Core
7
BSBTEC301
​Design and Produce Business Documents
Compulsory Elective
8
BSBTEC302
Design and produce spreadsheets
​Compulsory 
​Elective
9
​BSBPEF301
Organise Personal Work Priorities
​Compulsory 
​Elective
Electives
At enrolment, you will be asked to choose four from the list below:
NO.
CODE
DESCRIPTION
TYPE
1
BSBTEC303
Create Electronic Presentations
Elective
​2
BSBMED301
Interpret and apply medical terminology appropriately
Elective
3
BSBFIN302​
Process Financial Transactions
Elective
4
BSBTEC201​
Use Business Software Applications
Elective
5
BSBOPS303​
Organise Schedules
Elective
6
BSBOPS304
Deliver and Monitor a Service to Customers
Elective

COURSE FEE

The full fee for this course $1,690.00

PAYMENT METHODS
1. Direct Deposit
2. Credit card – all credit cards accepted 
 
If you are not able to pay upfront we can offer you flexible payment plans - extra fees apply.​

SUBSIDIES UNDER THE "CAREER START" PROGRAM (QUEENSLAND ONLY)
Click here to check your eligibility for Career Start subsidies
ENROLMENT
Enrol anytime and take 12 months to complete your course (or sooner).  We do not have "intake" dates.

Please click on the button below to get started.
DELIVERY MODE

​This course is delivered 100% online on our user-friendly Learner portal.
SUPPORT AND WELLBEING SERVICES
Standard 2.6 - Standards for RTOs 2025

Sutherland Training prides itself on the wellbeing and support services that we offer. 

These include:

Internal support and wellbeing services
  1. Assigned assessor for each unit.  Information about each assessor for their course via our “Assessor Profiles” document that is sent during enrolment.  This provides contact information, turnaround times for marking and etc for all our assessors.
  2. The learner can contact their assessor directly by clicking on the “Message Assessor” button on the dashboard of their portal or by sending an email.
  3. Each learner receives a monthly “check-in” email once to see how they are travelling against their Progress Goals and to address any “issues”.
  4. “Care calls” are made on an ad-hoc basis if we feel a student is falling behind or needs extra support.
  5. Zoom calls can be arranged for additional support.
  6. Financial wellbeing – we can offer learners payment plans for fees or advice on budgeting etc if they are not able to make payments.
 
External support and wellbeing services
​
We can provide the learner with links and information for:
  1. Mental Health and counselling services.
  2. Cultural and demographic-specific supports:  
  3. Safety and crisis support:
ENTRY REQUIREMENTS
In order to undertake this course, you will need to meet the Language, Literacy, Numeracy and Digital (LLND) requirements.  You will be required to undertake an LLND test.
EQUIPMENT REQUIREMENTS
In order to undertake this course, you will need the following:

1.  Computer or Laptop (recommended to be no older than 5 years) including webcam, stable internet       access, with the Microsoft Office apps (Microsoft Word, PowerPoint and Excel) installed.

We recommend the use of the Microsoft 365 downloadable versions of Word, PowerPoint and Excel to complete the qualification.  These are accessible through a paid subscription to Microsoft.  However, the course can be completed using the free online version of Microsoft 365 and the Google Suite of applications. 

2.  A stable internet connection.

Financial units
-------------------------------
If you are choosing the three Financial Units as your electives, you will need to source a Windows computer.
These units cannot be completed on an iMac or MacBook.
DURATION
Your course must be completed within 12 months or sooner.  Start anytime and study at your own pace.  
DUAL QUALIFICATIONS
After successful completion of this qualification, you will automatically gain nine credit transfers towards:

- BSB30120 - Certificate III in Business (Administration)
- BSB30120 - Certificate III in Business (Medical Administration)
- BSB30120 - Certificate III in Business (Customer Engagement)

You need only undertake an extra four units to gain your second qualification. Please contact us to discuss further.
CERTIFICATION
​Sutherland Training is a Registered Training Organisation RTO # 31956.  This qualification leads to the issuance of  ​AQF certification documentation which is nationally recognised.​​

    REQUEST MORE INFO.

    Please complete the form below and we will  contact you very soon with more course information.
TESTIMONIAL  
Doing the course through Sutherland Training has been a great experience. I have gained the following through doing this course: better writing skills, 
awareness of self care, 
improvement in ability to study.
The resources and assistance was excellent.
Carol A
TESTIMONIAL  
The course is meeting my expectations very well. I have found my interest continually stimulated and the assessment information is explained clearly. Assessors are prompt, thorough and very approachable. The course is very well set out and I am enjoying myself.
 A R
TESTIMONIAL  
I would not have achieved this if it had not been for the incredible support from Sutherland Training. 
I am very happy with what I have achieved and I am looking forward to gaining the full qualification soon.
H E