BSB30120
​Certificate III in Business ​(Medical Administration)

The Medical Industry is one of the fastest growing industries with health and medical administration jobs being advertised daily.  Become part of these exciting opportunities to re-enter the workforce or change careers.

Why choose Sutherland Training?
We specialise in the field of administration, both Business Administration and Medical/Health Administration. Our resources for this qualification are engaging with an easy-to-use learning portal with content approved and continually updated by industry experts.  We make sure that the knowledge you are learning is current and in line with the industry. Our assessors are qualified  trainers and industry experts with years in their field.  Our bespoke Performance Tasks prepare you for real-life situations as though you were already in the job. 

We also provide a suite of FREE resources, videos and training that is unique to Sutherland Training. This extra suite of resources provides that additional edge to prepare you for the workplace and stand out.  Enter the workforce with confidence and skills.

Who is this course for?
This course is perfect for those wishing to move into the Medical Administration field and gain excellent knowledge, skills and confidence for this industry.  

Clients include:
- mums preparing to re-enter the workforce 
- those ready for a career change 
- those currently in medical administration work who need existing skills validated
- school leavers
- those upgrading existing qualifications

​Career Opportunities 
Upon graduation with this qualification, you can work in the following job roles: 
​
​- Office administrator in a medical environment
- Clerk in a medical environment
- Personal assistant in a medical environment
- Medical receptionist at a General Practice
- Medical Records Clerk at a Hospital
- Medical Secretary in Specialist Rooms
- Medical Receptionist at an Allied Health facility ie. physio, dietician etc
​
What does the course cover?
Successful completion of this course requires the fulfilment of 13 units of competency: 6 core units and 7 compulsory elective units.   Four of these units are medical-specific and the remaining nine units relate to administration including computer skills, communication, organisation skills, WHS and more.  

​​Units include:
No.
Unit Code
Unit Description
Unit Type
1
BSBCRT311
Apply critical thinking skills in a team environment
Core
​2
BSBPEF201 ​
Support personal wellbeing in the workplace
Core
3
BSBSUS211 ​
Participate in sustainable work practices
Core
4
BSBTWK301 ​
Use inclusive work practices
Core
5
BSBWHS311 ​
Assist with maintaining workplace safety
Core
6
BSBXCM301 ​
Engage in workplace communication ​
Core
7
BSBTEC301
​Design and Produce Business Documents
Compulsory Elective
8
BSBTEC302
Design and produce spreadsheets
​Compulsory Elective
9
​BSBPEF301
Organise Personal Work Priorities
​Compulsory Elective
10
BSBMED301
Interpret and apply medical terminology appropriately
Specialisation Elective
11
BSBMED302
Prepare and process medical accounts
Specialisation Elective
12
BSBMED303
Maintain patient records
Specialisation Elective
​13
BSBMED305
Apply the principles of confidentiality, privacy and security within the medical environment
Specialisation Elective
Online Study

Start anytime and study at your own pace.  Your course must be completed within 12 months or sooner.   We have a very user-friendly learner portal and you are supported every step of the way.
Government Subsidies
Sutherland Training is a Pre-Qualified Supplier (PQS) for the Skills Assure Program (DESBT Queensland) and are able to offer subsidies to eligible Queenslanders.  

Click here to determine your eligibility, please click on the link below and submit the form.  We will contact you at our earliest.
​
<<Certificate 3 Guarantee Eligibility Check >>

Student Contribution fees for eligible applicants​
Concessional Fee - $360.00
Non-Concessional Fee - $420.00​​
Fees
Please enquire about our fees as Special Offers may apply. Generous Payment plans are available.  

 Support 
We place our students at the centre of our business and our great testimonials will attest to that.  We are proud of our good reputation for the support we offer throughout your learning experience.  Your assessor is available within working hours to support you if you do not understand and Zoom sessions can be organised to help if required.  We pride ourselves on the level of support we offer.  All assessors are qualified, industry-experienced professionals who have worked in business and medical administration environments.   ​ 

Entry requirements
In order to undertake this course you will need basic computer skills, access to a computer and reliable internet.  Adequate literacy and numeracy skills are also required.

Dual Qualifications
After successful completion of this qualification, you will automatically gain credit transfers towards:

- BSB30120 - Certificate III in Business
- BSB30120 - Certificate III in Business (Administration)
- BSB30120 - Certificate III in Business (Customer Engagement)
- HLT37315 - Certificate III in Health Administration

Contact us to discuss further.

Certification
​Sutherland Training is a Registered Training Organisation RTO # 31956.  This qualification leads to the issuance of  ​AQF certification documentation which is nationally recognised.​​

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TESTIMONIAL  
I loved doing the course online, every aspect of the portal was user friendly.
The resources were very helpful! It assisted me in researching and then understanding certain aspects of the medical industry.  It kept wanting me to learn more and more.
This course is extremely informative, it opens your eyes to the different aspects of being a medical admin worker.
I just want to say thank you, this course was lifechanging!
Sally C
TESTIMONIAL  
I am thoroughly enjoying the course and learning all there is to know about working within the medical administration arena. 
Samantha T
TESTIMONIAL  
Thank you so much for everything. It was the boost I needed to make me focus on my own personal goals and was awesome. 
Anna-Marie
RTO code 31956