BSB30120
Certificate III in Business (Medical Administration)
ABOUT THIS QUALIFICATION
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This qualification is a specialised stream of the BSB30120 Certificate III in Business, with a strong emphasis on medical administration competencies, including four medical specialisation units including medical terminology.
Sutherland Training delivers this qualification in full compliance with the 2025 Standards for RTOs and it is nationally recognised across Australia. WHO IS THIS COURSE FOR?This course is perfect for those who are interested in working in a medical administration role in either a hospital, allied health or medical practice. Gain excellent knowledge, skills and confidence for this industry.
No previous requirement working in medical administration is required to complete this course. For those who have experience working in medical administration, this qualification will validate your existing skills and give you the opportunity to build on existing skills. The Medical Industry is one of the fastest growing industries with health and medical administration jobs being advertised daily. Become part of these exciting opportunities to re-enter the workforce or change careers. Clients include: - mums preparing to re-enter the workforce - those ready for a career change - those currently in medical administration work who need existing skills validated - school leavers - those upgrading existing qualifications - South Australian School students wishing to gain credits for their SACE WHY CHOOSE SUTHERLAND TRAINING?Since becoming a Registered Training Organisation (RTO) in 2011, we have worked with hundreds of students wishing to gain skills for life or work. We have seen many of them move in to rewarding and long-term careers in medical administration which has provided pathways to other roles as well.
We specialise in the field of administration, both Business Administration and Medical Administration. Our resources for this qualification are engaging with an easy-to-use learning portal and content approved and continually updated by industry experts. We make sure that the knowledge you are learning is current and in line with the industry. Our assessors are TAE qualified with years of industry experience and expertise. Our bespoke Performance Tasks prepare you for real-life situations as though you were already in the job. We also provide a suite of FREE additional resources to provide further skills on top of your course. This extra suite of resources provides that additional edge to prepare you for the workplace and stand out. Enter the workforce with confidence and skills! CAREER OPPORTUNITIESUpon graduation with this qualification, you can work in the following job roles:
- Office administrator in a medical environment - Clerk in a medical environment - Personal assistant in a medical environment - Medical receptionist at a General Practice - Medical Records Clerk at a Hospital - Medical Secretary in Specialist Rooms - Medical Receptionist at an Allied Health facility ie. physio, dietician etc UNITS OF COMPETENCYPackaging rules:
Successful completion of this course requires the fulfilment of 13 units of competency: 6 core units and 7 compulsory elective units. Four of these units are medical-specific and the remaining nine units relate to administration including computer skills, communication, organisation skills, WHS and more. Nine units in this qualification are compulsory and are listed below. Four units in this qualification are compulsory medical specialisations. Total of 13 units of competency Units include:
COURSE FEEThe full fee for this course $1,690.00
PAYMENT METHODS 1. Direct Deposit 2. Credit card – all credit cards accepted If you are not able to pay upfront we can offer you flexible payment plans - extra fees apply. SUBSIDIES UNDER THE "CAREER START" PROGRAM (QUEENSLAND ONLY) Click here to check your eligibility for Career Start subsidies 
ENROLMENT Enrol anytime and take 12 months to complete your course.
DELIVERY MODEThis course is delivered 100% online on our user-friendly Learner portal.
SUPPORT AND WELLBEING SERVICESStandard 2.6 - Standards for RTOs 2025
Sutherland Training prides itself on the wellbeing and support services that we offer. These include: Internal support and wellbeing services
External support and wellbeing services We can provide the learner with links and information for:
ENTRY REQUIREMENTSIn order to undertake this course, you will need to meet the Language, Literacy, Numeracy and Digital (LLND) requirements. You will be required to undertake an LLND test.
EQUIPMENT REQUIREMENTSIn order to undertake this course, you will need the following:
1. Computer or Laptop (recommended to be no older than 5 years) including webcam, stable internet access, with the Microsoft Office apps (Microsoft Word, PowerPoint and Excel) installed. We recommend the use of the Microsoft 365 downloadable versions of Word, PowerPoint and Excel to complete the qualification. These are accessible through a paid subscription to Microsoft. However, the course can be completed using the free online version of Microsoft 365 and the Google Suite of applications. 2. A stable internet connection. Financial units ------------------------------- If you are choosing the three Financial Units as your electives, you will need to source a Windows computer. These units cannot be completed on an iMac or MacBook. DURATIONYour course must be completed within 12 months or sooner. Start anytime and study at your own pace
DUAL QUALIFICATIONSAfter successful completion of this qualification, you will automatically gain nine credit transfers towards:
- BSB30120 - Certificate III in Business (Medical Administration) - BSB30120 - Certificate III in Business (Customer Engagement) You need only undertake an extra four units to gain your second qualification. Please contact us to discuss further. CERTIFICATIONSutherland Training is a Registered Training Organisation RTO # 31956. This qualification leads to the issuance of AQF certification documentation which is nationally recognised.
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TESTIMONIAL
I loved doing the course online, every aspect of the portal was user friendly. The resources were very helpful! It assisted me in researching and then understanding certain aspects of the medical industry. It kept wanting me to learn more and more. This course is extremely informative, it opens your eyes to the different aspects of being a medical administrator. I just want to say thank you, this course was lifechanging! Sally C -2023 TESTIMONIAL
I am thoroughly enjoying the course and learning all there is to know about working within the medical administration arena. Samantha T - 2023 TESTIMONIAL
Thank you so much for everything. It was the boost I needed to make me focus on my own personal goals and was awesome. Anna-Marie - 2023 
RTO code 31956
TESTIMONIAL
I've been enjoying the course so far. So glad I didn't try to rely on prior learning for the computer course- I learned a LOT! Katie F - 2024 TESTIMONIAL
I am really enjoying the challenges and stimulation. I've really enjoyed the last few units I have done. I'm finding it extremely stimulating and the challenges have just driven me to do more research and really get a solid understanding of what I am learning. .... feeling supported and encouraged can go such a long way, so thank you. Samantha H - 2024 TESTIMONIAL
I am enjoying the course and learning a lot. Charlotte B - 2024 TESTIMONIAL
This course has helped me a lot, I have recently started working as a medical receptionist and the staff training is lacking, thankful I’m able to learn via this course. Tahnee K - 2024 TESTIMONIAL
I would like to thank all the assessor’s that helped me throughout the duration of this course, at times I felt inadequate and without there help I definitely would have failed. I am proud of the work that I’ve achieved and hopefully this qualification will help me in near future. Aliza A - 2024 
TESTIMONIAL
The assessors have responded to my enquiries quickly. Learner portal is easy to access and navigate. I Like being able to do it at home. Tanya M - 2024 TESTIMONIAL
Noticed better organisational skills, less procrastination. Overall it was a positive experience and has improved my confidence as I look at re-entering the workforce. Kathryn D - 2024 TESTIMONIAL
I find this course to be great, I have learnt so much already and enjoying the course. This course has been very valuable for future job opportunities for myself. This course has given myself more confidence to speak and act as a professional. Chantelle F- 2023 TESTIMONIAL
This course has given me the opportunity to expand my knowledge and move into a different direction. It has made it possible for me to secure a part time position as a medical receptionist. I like the flexibility. Judith C - 2024 TESTIMONIAL
Better time management. Typing skills have improved. Troubleshooting. It was comprehensive. The trainers were supportive. The course was easy to navigate Tanya M - 2024 |
