BSB30120
​Certificate III in Business
​(Medical Administration)

Who is this course for?
This course is perfect for those wishing to move into the Medical Administration field and gain excellent knowledge, skills and confidence for this industry.  

We work with:
- mums preparing to re-enter the workforce 
- those ready for a career change 
- those currently in medical administration work who need existing skills validated
- school leavers
- those who are looking at upgrading their BSB30415 or BSB31115 qualifications.

​Career Opportunities 
Upon graduation with this qualification, you can work in the following job roles: 
​
​- Office administrator in a medical environment
- Clerk in a medical environment
- Personal assistant in a medical environment
- Medical receptionist at a General Practice
- Medical Records Clerk at a Hospital
- Medical Secretary in Specialist Rooms
- Medical Receptionist at an allied health facility ie. physio, dietician etc
​
What does the course cover?
Successful completion of this course requires the fulfilment of 13 units of competency: 6 core units and 7 compulsory elective units.   Four of these units are medical-specific and the remaining nine units relate to administration including computer skills, communication, organisation skills, WHS and more.  

​​Units include:
No.
Unit Code
Unit Description
Unit Type
1
BSBCRT311
Apply critical thinking skills in a team environment
Core
​2
BSBPEF201 ​
Support personal wellbeing in the workplace
Core
3
BSBSUS211 ​
Participate in sustainable work practices
Core
4
BSBTWK301 ​
Use inclusive work practices
Core
5
BSBWHS311 ​
Assist with maintaining workplace safety
Core
6
BSBXCM301 ​
Engage in workplace communication ​
Core
7
BSBTEC301
​Design and Produce Business Documents
Compulsory Elective
8
BSBTEC302
Design and produce spreadsheets
​Compulsory Elective
9
​BSBPEF301
Organise Personal Work Priorities
​Compulsory Elective
10
BSBMED301
Interpret and apply medical terminology appropriately
Specialisation Elective
11
BSBMED302
Prepare and process medical accounts
Specialisation Elective
12
BSBMED303
Maintain patient records
Specialisation Elective
​13
BSBMED305
Apply the principles of confidentiality, privacy and security within the medical environment
Specialisation Elective
Online mode

Online mode allows you to start anytime and study at your own pace.  Your course must be completed within 12 months or sooner.   We have a very user-friendly learner portal and you are supported every step of the way.

Please complete the form at the bottom of this page if you are interested in our online mode and we will get back to you soon with answers to questions you may have.

Face-to-face mode

If you would like to attend this course in class, we have the following  start dates.  Classes are held at our training centre in Maroochydore and numbers are limited.  Please book early.

UPCOMING START DATES

FEBRUARY 2022

APRIL 2022

8th Feb (Tues)

21st April (Thurs)

Places book fast as class sizes are limited

Government Funding
1. Certificate 3 Guarantee
Subsidies are available for eligible Queenslanders under Certificate 3 Guarantee (DESBT). 
Click here to determine your eligibility - we will get back to you at our earliest with a result.
<<Certificate 3 Guarantee Eligibility Check >>
2. Skills Checkpoint and Training Incentive for older workers (Busy at Work)
 Click here to read more about this incentive.  

Fees
Please complete the form below to request further information.  Payment plans are available.​
 
Support 
We support you throughout your learning experience and your trainer/assessor is available within working hours to support you if you do not understand.  We pride ourselves on the level of support we offer.  All our trainers and assessors are qualified with the most current TAE qualifications and are industry-experienced professionals who have worked in business and office administration environments.   ​ 

Entry requirements
In order to undertake this course you will need basic computer skills, access to a computer, printer and internet.  Adequate literacy and numeracy skills are also required.

​Upgrading to BSB30120 from BSB30415 or BSB31115
If you are thinking of upgrading your existing qualification, please contact us to discuss further.  Credit Transfers and RPL are available.

Credit Transfers for other qualifications
After successful completion of this qualification, you will automatically gain credit transfers towards our BSB30120 - Certificate III in Business and BSB30120 - Certificate III in Business (Administration) specialisation.  

Certification
​Sutherland Training is a Registered Training Organisation RTO # 31956.  This qualification leads to the issuance of  ​AQF certification documentation which is nationally recognised.​​

    Request More Information

    Please complete the form below and we will  contact you very soon with more course information.
RTO code 31956
TESTIMONIALS FROM PAST LEARNERS

I am thoroughly enjoying the course and learning all there is to know about working within the administration area. 
Samantha T
Thank you so so much for everything. It was the boost I needed to make me focus on my own personal goals and was awesome. 
Anna-Marie
My experience here has been unforgettable. The tutors and trainers have been supportive, flexible, understanding and compassionate, but most
of all professional.

The booklets provided will be a great resource.
Julia C