BSB31115 - Certificate III in Business Administration (Medical)

Mode of delivery:  Online

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Who is this course for?
This course is perfect for those wishing to move into the Medical Receptionist field and gain excellent computer and medical administration skills for this industry.  

Those who undertake this course include:

-  mums preparing to re-enter the workforce 
-  those ready for a career change 
-  those currently in medical administration who need existing skills validated
-  school leavers
-  those who have completed our BSB30415 - Cert III in Business Admin, and are undertaking the 5 medical units to  gain a second qualification.
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What does the course cover?
Successful completion of this course requires the fulfillment of 13 units of competency: 2 core units and 11 elective units.   Units include:
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COURSE UNITS
	CODE	DESCRIPTION
1	BSBWHS201	Contribute to Health and Safety of Self and Others
2	BSBITU307	Develop keyboarding speed and accuracy
3	BSBITU313	Design and produce digital text documents
4	BSBITU306	Design and produce business documents
5	BSBADM307	Organise schedules
6	BSBWOR204	Use business technology
7	BSBCUS301	Deliver and monitor a service to customers
8	BSBITU314	Design and produce spreadsheets
9	BSBMED305	Apply the principles of confidentiality, privacy and security within the medical environment
10	BSBMED304	Assist in Controlling Stocks and Supplies
11	BSBMED301	Interpret and Apply Medical Terminology Appropriately
12	BSBMED303	Maintain Patient Records
13	BSBMED302	Prepare and Process Medical Accounts

​What career opportunities exist with this qualification?
Upon graduation with this qualification, you can work in the following job roles: 
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- Office administrator in a medical environment
- Clerk in a medical environment
- Personal assistant in a medical environment
- Medical receptionist at a General Practice
- Medical Records Clerk at a Hospital
- Medical Secretary in Specialist Rooms
- Medical Receptionist at an allied health facility ie. physio, dietician etc

Is this a nationally recognised qualification?
Sutherland Training is a Registered Training Organisation RTO # 31956.  This qualification leads to the issuance of AQF [Australian Qualifications Framework] certification documentation which is nationally recognised.

How much time do  I have to complete this qualification?
As this course is being superseded in April 2022, you have until the 15th of March 2022 to complete this qualification.  You will need to manage your own time to complete in this time period.

Is this a part-time or full-time course?
This is a part-time course.

How much time do I have to dedicate to my study during the week?
This is a hard question as the time you need to spend on completing your assessment is based on your current skills level.  We ask that you plan your study time in your week so that you don’t get behind.  If you dedicate at least 5-10 hours per week, you will definitely finish before your deadline. 

How do I receive my course materials?
All course materials, including assessments, are delivered online.  No paper books are issued for this course. At the start of your course you will be sent login details for the student portal and the name and contact details of your assessors.  
 
Am I supported?
Yes!  We support you throughout your learning experience and your assessors are available to support you if you do not understand.  We pride ourselves on the level of support we offer, and we have many happy learners who can testify to that.

All our trainers and assessors are qualified with the most current TAE qualifications and are industry-experienced professionals who have worked in business, office and/or medical administration environments.   ​Our medical assessors have extensive experience as practice managers and other medical administration environments.

Do I have to sit exams?
No, you do not have to sit exams.  We assess you on the assessment submitted via the portal and other informal methods.

Do I need to have a computer at home to do this course?
Yes, you will be required to have a computer with Microsoft Office and access to the internet in order to undertake this course.

Is there government funding for this course?
Subsidies are available for eligible candidates under the Certificate 3 Guarantee program.  To be eligible you must:
1. Not hold or be currently undertaking a certificate III or higher-level qualification.
2. Be 15 years of age or older
3. Have finished secondary school or left school
4. Be an Australian citizen or permanent resident residing in Queensland, or New Zealand citizen permanently residing in Queensland.
Subsidies are also available under other funding arrangements - please enquire if you don't meet the eligibility criteria above.
​Click here to determine your eligibility - we will get back to you at our earliest with a result.
<<Certificate 3 Guarantee Eligibility Check >> 

What are the fees?
Once we have determined if you are eligible or not the following fees apply:

1. Eligible under Certificate 3 Guarantee and holding a concession card - $300.00.
2. Eligible under Certificate 3 Guarantee and not holding a concession card - $420.00.
3. Not eligible under Certificate 3 Guarantee  - $2,200.00 - payment plans are available.

​What are the entry requirements?
In order to undertake this course you will need basic computer skills, access to a computer and printer and adequate literacy and numeracy skills.

What do I need to do if I wish to enrol?
Please contact us by phone - 07 5451 1737 or click on this link <<contact us>> to send us an email. We will contact you to discuss further and start the enrolment process.

Extra resources 
All learner will be provided with the following extra resources for your medical administration journey:

• Triage training presentation
• Triage wall chart
• Job description sample

• Patient consent letter sample
• Practice Privacy Policy
• MRIP index to videos

Second qualification 
After successful completion of this qualification, you will automatically gain eight (8) credit transfers towards our BSB30415 - Certificate III in Business Administration qualification.  Five other administration units will need to be completed to attain this full qualification.  The cost to do this is $800.00.
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ASK A QUESTION

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RTO code 31956

STUDENT LOGIN

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TESTIMONIALS

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The course was well set out and clear, easy to follow instructions.  The assessors were very quick to respond  
Alison F – 2021

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The overall course was interesting and rewarding.
Elizabeth N - 2021

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It was very informative and in a way that I could understand it. Staff were very helpful.  I loved doing the course online, every aspect of the portal was user friendly.  This course has kept me wanting to learn more and more.  I have always wanted a career in medical admin and the course has shown me that there is always more I can do to better my knowledge. Thank you.  
Sally C- 2021

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I am really enjoying the units and studying again. I wish I started sooner. 
Bianca F

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I am so thrilled I have undertaken this extra study. I now absolutely know Medical is the career path I
passionately want to pursue.  Your advice has been invaluable, so thank you from the bottom of my heart.
Meg E - 2021

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I am thoroughly enjoying the course and learning all there is to know about working within the medical administration area. 
Tanya S - 2021

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Thank you so so much for everything. I have come from another industry and have always wanted to enter into the medical admin industry.  This course will allow me to do this.  
Sheralee K - 2021

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As a mum re-entering the workforce this course will be invaluable. I have enjoyed the self-study aspect of the course and the support of the Sutherland Training staff - thank you.
Jackie S-T - 2021

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