BSB31115 - Certificate III in Business Administration (Medical)

This course provides the knowledge and practical skills to gain employment in a variety of medical administration positions including:

Career opportunities
- Office administrator in a medical environment
- Clerk in a medical environment
- Personal assistant in a medical environment
- Medical receptionist at a General Practice
- Medical Records Clerk at a Hospital
- Medical Secretary in Specialist Rooms
- Medical Receptionist at an allied health facility ie. physio, dietician etc

This qualification can be undertaken online or blended mode (face-to-face and online).  You will be equipped with great Word and Excel skills as well as five medical-specific units. Other theory units prepare you to become an all-round and efficient medical administrator.  ​

Clients include:
- mums returning to work 
- those changing careers from other industries
- those who need existing skills validated
- school leavers
​

Online learning mode     
All units are delivered online using our easy-to-use learner portal.  Study in your own time and your own pace - no semesters, no terms. All resources, including reading materials and assessments are accessed via the portal and assessments are submitted online.  This is perfect for those who are accustomed to an online mode of delivery. You have 12 months to complete this course and may finish sooner. 
Please click on the "More Info" button below to find out more.

Blended mode
(face-to-face and online)
​If you prefer face-to-face learning mode we offer a blended option as well.  See start dates below.  Using this mode we have 6 class session and the balance of the units are delivered by a combination of self-study and online learning. Class dates are scheduled and learners receive their timetable well in advance of the start date.  Times are from 8:45 to 2:30.  We keep class sizes small with a maximum of 10 learners.  Classes are held at our fully-equipped air-conditioned training centre on Evans Street in Maroochydore, QLD, Sunshine Coast.
Please click on the "More Info" button below to find out more.

BSB31115- CERTIFICATE III IN BUSINESS ADMINISTRATION (MEDICAL)

CLASS DELIVERY START DATES – see below

ONLINE START ANYTIME - contact us for more info

 

AUG-

2020

SEP-

2020

OCT-

2020

FEB-

2020

New start dates

24th

(Mon)

FULLY BOOKED

9th

(Wed)

3 PLACES LEFT

23rd

(Fri)

9th

(Tues)

Includes a combination of 6 class sessions and online learning

If you are interested in starting this course on any of the above dates, please book quickly as classes

are small and numbers limited

​​Course structure
Successful completion of this course requires the fulfilment of the following  13 units of competency.  This includes 2 core units and 11 other units.  See table below for list of units:

 

CODE

DESCRIPTION

SOFTWARE

1

BSBWHS201

Contribute to Health and Safety of Self and Others

 

2

BSBITU307

Develop keyboarding speed and accuracy

Word 2016

3

BSBITU313

Design and produce digital text documents

Word 2016

4

BSBITU306

Design and produce business documents

Word 2016

5

BSBADM307

Organise schedules

Outlook 2016

6

BSBWOR204

Use business technology

 

7

BSBCUS301

Deliver and monitor a service to customers

 

8

BSBITU314

Design and produce spreadsheets

Excel 2016

9

BSBMED305

Apply the principles of confidentiality, privacy and security within the medical environment

 

10

BSBMED304

Assist in Controlling Stocks and Supplies

 

11

BSBMED301

Interpret and Apply Medical Terminology Appropriately

 

12

BSBMED303

Maintain Patient Records

 

13

BSBMED302

Prepare and Process Medical Accounts

 
Entry Requirements 
Basic computer skills and access to a computer, internet and printer. Students need to have adequate literacy and numeracy skills.

Dual qualification opportunity
After successful completion of this qualification, candidates will automatically gain eight (8) credit transfers towards our BSB30415 - Certificate III in Business Administration qualification.  Five other administration units will need to be completed to attain this full qualification.  Please contact us for more information and pricing.

Extra resources provided:
  • Triage training presentation
  • Triage wall chart
  • Job description sample
  • Patient consent letter sample
  • Practice Privacy Policy
  • MRIP index to videos

Assessors
All our assessors are qualified trainer/assessors and are industry-experienced professionals who have worked in business, office and/or medical administration environments.   ​Our medical assessors have extensive experience as practice managers and other medical administration environments.

Enrolment process
If you would like to enrol on this course, via any learning mode, please complete the contact form on the right and we will get back to you as soon as possible.

​​This qualification leads to the issuance of AQF [Australian Qualifications Framework] certification documentation.
​Subsidised under the Certificate 3 Guarantee Program for eligible students - Qld Dept of Employment, Small Business and Training (DESBT)
​​
RTO code 31956
TESTIMONIALS

I am thoroughly enjoying the course and learning all there is to know about working within the administration area. 
Samantha T
Thank you so so much for everything. It was the boost I needed to make me focus on my own personal goals and was awesome. 
Anna-Marie
My experience here has been unforgettable. The tutors and trainers have been supportive, flexible, understanding and compassionate, but most
of all professional.

The booklets provided will be a great resource.
Julia C

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