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    • BSB30415 - Certificate III in Business Administration
    • BSB31115 - Certificate III in Business Admin (Medical)
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The BSB31115 - Certificate III in Business Administration (Medical) course provides the knowledge and practical skills to gain employment in a variety of medical administration positions such as medical receptionist, medical clerk, medical administrator etc. This course can be undertaken online or with a blended mode including face-to-face and online.  You will be equipped with great Word and Excel skills as well as five medical-specific units. Other theory units prepare you to become an all-round and efficient administrator.  ​

​​This qualification leads to the issuance of AQF [Australian Qualifications Framework] certification documentation.
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Subsidised under the Certificate 3 Guarantee Program for eligible students - Qld Dept of Employment, Small Business and Training (DESBT)

Clients include:  Mums returning to work getting qualified for work in the medical reception/admin field, people changing careers from other industries looking to work in the medical admin field, those needing to gain validation for existing skills, those who are already employed in a medical job but needing to upskill for the workplace.

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Online learning mode     
Using this mode all units are delivered online using our student portal.  Study in your own time and your own pace - no semesters, no terms. All resources, including reading materials and assessments are accessed via the portal and assessments are submitted online.  This is perfect for those who are accustomed to an online mode of delivery. You have 12 months to complete this course and may finish sooner.

More info..
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Blended mode (class subjects)
​If you prefer to attend a class to complete most of your qualification, we start a new course most months - see start dates below.  Eight (8) administration units are delivered in class and the remaining five (5) medical units are delivered online. Attend class one day a week and class times are 8:45 to 2:30.  We keep class sizes small with a maximum of 10 learners.  Classes are held at our fully-equipped air-conditioned training centre on Evans Street in Maroochydore, QLD, Sunshine Coast.
More info...

BSB31115- CERTIFICATE III IN BUSINESS ADMINISTRATION (medical)

 

FEB-20

APR-20

JUN-20

AUG-20

New start dates

4th (Tues)

22nd (Wed)

18th (Thurs)

24th (Mon)

 OTHER INFORMATION REGARDING THIS COURSE

Course fees

Concessional - $250 (see information below on eligiblility criteria for Cert 3 Guarantee subsidies)
Non-concessional - $360  (see information below on eligiblility criteria for Cert 3 Guarantee subsidies)
Full fee - $2,195 - to protect your fees, we will receive no more than $1500 before the commencement of your course
Cert 3 Guarantee eligibility criteria...
​Course structure
Successful completion of this course requires the fulfilment of the following  13 units of competency.  This includes 2 core units and 11 elective units.
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Career opportunities
  • Office administrator in a medical environment
  • Clerk in a medical environment
  • Personal assistant in a medical environment
  • Medical receptionist at General Practitioner
  • Medical Records Clerk at Hospital
  • Medical Secretary in Specialist Rooms
  • Medical Receptionist at allied health facility ie. physio, dietician

Entry Requirements 
Basic computer skills and access to a computer, internet and printer. Students need to have adequate literacy and numeracy skills.

Course Pathways
After completion of this course learners may choose to undertake Certificate IV qualifications with other Registered Training Organisations. 

Enrolment process
If you would like to enrol on this course, via any learning mode, or have any further questions, please click on the button below to express your interest and we will respond to you right away. 

Extra resources provided:
  • Triage training presentation
  • Triage wall chart
  • Job description sample
  • Patient consent letter sample
  • Practice Privacy Policy
  • MRIP index to videos

Assessor
The 5 medical units are assessed by qualifed and industry experienced assessors who have worked in the medical reception and health industry.   
EXPRESS AN INTEREST / ASK A QUESTION
Student Login
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RTO code 31956
TESTIMONIALS

I am thoroughly enjoying the course and learning all there is to know about working within the administration area. 
Samantha T


Thank you so so much for everything. It was the boost I needed to make me focus on my own personal goals and was awesome. 
Anna-Marie

My experience here has been unforgettable. The tutors and trainers have been supportive, flexible, understanding and compassionate, but most
of all professional.

The booklets provided will be a great resource.
Julia C


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SUTHERLAND TRAINING
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RTO Code  31956
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